Imagine a normal day, you just bought your new Samsung Galaxy S6 at a Vodafone retail store in your city with the perfect unlimited contract to stay connected with your friends online, or make a phone call whenever you want without having to worry about the costs. You leave the store content and sure of your decision. Two weeks past and you’re still attached to your phone, so attached that you take it every where with you. One day, you went swimming, and forgot to take the phone out of your swimming short only to come out of the pool with a defect phone that just refuses to turn on because of the obvious water damage. You try putting it in a bucket of rice as you heard from so many sources that this is effective, but the rice had little to no effect on making your phone fully functional again. With a bit of disappointment and hope, you head back to the Vodafone store where you bought the phone. The sales advisor recognized you and tried to help you the best way that he could but there was nothing he could do as the only solution for this problem would have been to have a mobile phone insurance.
Of course the above mentioned scenario does not apply to all of you reading this, but the feeling you get when you break a new object is something that most of us can relate to.
As mentioned in the previous blog post, when purchasing a new smartphone, one of the things that we need to think about is what we will be using the phone for. Our use of our phones also determines the frequency of which we hold our phones, thus increasing the risk of us letting it fall by accident, like letting your phone fall in in the toilet, or in the bathtub. accidentally sitting on your phone on a heard surface, or dropping it from your hands on a concrete surface.
Besides accidentally letting your phone drop, chances are that you may lose it by misplacing it somewhere, or it might get stolen.
A research done by Protect Your Bubble, a smartphone insurance provides us with a neat infographic on how smartphone incidents occur.
As you can see on the image above, none of us can really escape the accidents that can occur to our smartphones. So besides the question of how we will be using our smartphones, asking ourselves what we would do if something were to happen to our smartphones should be the next question.
Protect your bubble id one of the leading smartphone insurances in the US, but we do not live in the US do we? During our visit to the mobile phone store, the sales advisors normally offer us the option whether or not we want to get a service package in the form of an insurance. this allows the mobile stores such as Vodafone to provide you with full service in the event that something happens to your smartphone. Many people are hesitant to this because they think it is unnecessary. Although this may be true for a minority of the population, the statistics in the infographic above, although based on the research conducted in the US, relates to human nature, and thus makes a smartphone insurance relevant to most of us even if we think that it is not necessary.
In that moment, when we are offered the insurance, what you should keep in mind is that most providers provide you with some time before you actually have to give an answer, so there is no need to feel pressured. The mobile provider with the most “think it through” time is Vodafone. After leaving the store with your brand new phone, you have 1 month the figure out whether or not you would like to make use of their insurance, that has a different price range depending on the value of your smartphone, and that covers many things depending on the type of insurance you choose.
Many people in the Netherlands have a home insurance and think that this is sufficient, but what most of us forget is that most of these home insurances cover incidents that happen at home, and in order to be covered outside of your house, you need to pay extra. Whereas a smartphone insurance from mobile store such as Vodafone covers all locations and incidents.
So is a smartphone insurance a DO or a DON’T?
This all depends on the type of use you are and the type of person you are. Personally, in my experience as a retail sales advisor in the mobile industry, I’ve seen the most careful people come back asking for help with their broken phones and regretting that they did not have an insurance.
It is always better to be safe than sorry, and let an accident happen that may cost you hundreds of euros. If you are confident that nothing will ever happen to your phone, then by all means, take the risk. But if you are someone that sometimes lets their phone behind unattended, has experience with letting things fall from your had accidentally, have kids that play with your phone occasionally, or just simply sometimes are absent-minded, then a smartphone insurance is something I’d definitely recommend